Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and the choices you have.
Last updated: September 13, 2026
ChessGyan (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”). Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Information you provide directly
- Account information: When you create an account, we collect your name, email address, and a password.
- Profile information: Your chess rating, game history, and learning progress.
- Contact communications: When you contact us through our contact form or email, we collect the information you provide including your name, email, and message content.
Information collected automatically
- Usage data: We collect information about how you interact with ChessGyan, including lessons completed, puzzles solved, games played, and features used.
- Device information: We collect your device type, operating system version, app version, and unique device identifiers.
- Log data: Server logs may include IP address, browser type, access times, and referring URLs.
How We Use Your Information
Providing and improving our services
- To create and manage your account and provide personalized chess training.
- To analyze your games and provide AI-powered coaching recommendations.
- To track your progress, calculate your rating, and assign you to the appropriate league.
- To improve our AI models, curriculum, and features based on aggregated usage patterns.
Communication
- To send you important account-related notifications such as password resets and security alerts.
- To respond to your inquiries and provide customer support.
- To send you updates, newsletters, and promotional materials (you can opt out at any time).
Data Sharing and Disclosure
We do not sell your data
- We do not sell, rent, or trade your personal information to third parties.
- We may share aggregated, non-personally identifiable information with analytics partners to help us understand usage trends.
Service providers
- We may share your information with trusted third-party service providers who help us operate ChessGyan, such as cloud hosting providers, AI service providers, and email delivery services.
- These providers are contractually obligated to protect your data and only use it to provide services to us.
Legal compliance
- We may disclose your information if required by law, court order, or government regulation.
- We may disclose information to protect the rights, property, or safety of ChessGyan, our users, or others.
Cookies and Tracking Technologies
How we use cookies
- Essential cookies: Required for the website to function properly, such as maintaining your session.
- Analytics cookies: Help us understand how visitors interact with our website so we can improve it.
- You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
Safeguards we implement
- Encryption: We use TLS/SSL encryption for data transmission between your device and our servers.
- Secure storage: Passwords are hashed using industry-standard algorithms. We never store passwords in plain text.
- Access controls: Internal access to user data is restricted to authorized personnel on a need-to-know basis.
- Regular audits: We conduct regular security reviews and vulnerability assessments.
Data retention
- We retain your personal information for as long as your account is active.
- You may request deletion of your account and associated data at any time.
- We may retain certain information for legal, accounting, or security purposes after account deletion.
Your Privacy Rights
Rights you have
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data and account.
- Portability: You can request a machine-readable copy of your data for transfer to another service.
- Objection: You can object to certain processing of your data, such as marketing communications.
How to exercise your rights
- To exercise any of these rights, contact us at privacy@chessgyan.com.
- We will respond to your request within 30 days of receipt.
Children's Privacy
ChessGyan is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@chessgyan.com. We will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@chessgyan.com